Privacy Policy

1. Introduction

Welcome to Lootlantern. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit and use our website.

Lootlantern is a free social entertainment platform designed for adults 18 and over. We do not offer real money services, do not process financial transactions, and do not handle payment information.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide when you:

• Contact us through our support channels
• Submit forms on our website
• Communicate with us via email or phone

This may include your name, email address, phone number, and the content of your messages.

2.2 Automatically Collected Information

When you visit Lootlantern, we automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information.

3. How We Use Your Information

We use collected information for the following purposes:

• Service Provision: To provide and maintain our entertainment platform
• Support: To respond to your inquiries and provide customer support
• Improvement: To analyze usage and improve our website and services
• Communication: To send important notices and updates
• Legal Compliance: To comply with legal obligations and enforce our terms
• Age Verification: To ensure users are 18 years or older

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Consent: When you provide explicit consent (e.g., cookie preferences)
• Legitimate Interests: For service improvement and security
• Legal Obligation: To comply with applicable laws and regulations
• Contract Performance: To provide services you request

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third parties who assist in operating our website (e.g., hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

All third parties are contractually obligated to protect your data and use it only for specified purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Secure server infrastructure
• Encryption of data in transit
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights (GDPR)

Under GDPR and UK data protection laws, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at support@lootlantern.games.

9. Children's Privacy

Lootlantern is strictly for adults 18 years and older. We do not knowingly collect information from individuals under 18. If we become aware that we have collected data from someone under 18, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Third-Party Links

Our website may contain links to third-party websites (such as GamCare and GambleAware). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Supervisory Authority

If you are in the UK or EU and have concerns about how we handle your data, you have the right to lodge a complaint with your local data protection authority:

UK: Information Commissioner's Office (ICO) - ico.org.uk